HealthCareMatch Careers

*Fall River Health Services* is looking for a *Director of Rural Health Clinic (RHC). *In this role you will be a* *key member of the leadership team responsible for providing operational leadership, strategic direction, and regulatory oversight of all clinical and administrative functions within the Rural Health Clinic. This position ensures efficient, patient-centered care delivery that aligns with organizational goals, promotes high staff engagement, and meets the healthcare needs of the local community. The Director leads operational workflow management, financial performance, staff development, and quality improvement initiatives while maintaining compliance with state, federal, and rural health clinic regulations.

*Supervisory Responsibilities :*

* Direct supervision of all clinic staff, including clinical, administrative, and support personnel
* Responsible for recruitment, hiring, onboarding, performance management, and staff development
* Oversee daily staffing, workflow coordination, and coverage adjustments as needed

*Travel *as needed based on business needs

*Responsibilities:*

Lead the day-to-day operations of the Rural Health Clinic, ensuring efficient workflows and a professional, patient-centered atmosphere

Develop and implement operational and business strategies that achieve clinic performance goals and support organizational growth

Serve as the liaison between providers, patients, families, staff, and senior leadership to ensure seamless communication and service delivery

Oversee recruitment, hiring, orientation, and retention of qualified clinical and support staff

Conduct annual and as-needed employee performance evaluations; implement performance improvement plans (PIPs) and corrective action when necessary

Manage the RHC operating budget, monitor financial performance, and maintain expense controls

Ensure compliance with CMS, HRSA, state, and federal regulations as well as organizational policies and procedures

Facilitate continuous quality improvement initiatives, patient satisfaction programs, and risk management practices

Participate actively in organizational committees, including QA, infection control, and operational leadership meetings

Develop and maintain clinic policies, workflows, and protocols to improve operational efficiency and patient safety

Address patient concerns and service recovery issues promptly and professionally

Collaborate with Human Resources, Business Office, HIM, and Compliance departments to maintain operational alignment and address cross-department needs

Engage with local community organizations, health partners, and outreach programs to expand access to care and promote public health initiatives

Provide leadership in emergency preparedness, infection control, and safety initiatives

Conduct and ensure the timely completion of the annual Rural Health Clinic operational review, evaluating clinic performance, compliance, and quality measures to support continuous improvement and organizational alignment.

Collaborates with Fall River Health Services leadership to facilitate the completion of the Community Health Needs Assessment (CHNA), contributing clinic data, patient feedback, and operational insights to help identify community health priorities and shape strategic service delivery initiatives*.*

* **Core Competencies:*

* Strong leadership, interpersonal, and staff development skills

* Outstanding verbal, written, and interpersonal communication abilities

* Operational and financial management expertise

* Knowledge of rural healthcare operations, regulatory compliance, and RHC standards

* High-level organizational, multitasking, and problem-solving abilities

* Conflict resolution and negotiation skills

* Proficiency in EHR systems (EPIC preferred) and healthcare reporting platforms

* Ability to develop, manage, and monitor operational budgets

_The average pay is $82,160 - $96,300 a year depending on experience and license._

*Education/Experience/Licensure:*

* Bachelor's degree in Nursing, Healthcare Administration, Business, or related field preferred
* Minimum 5 years of clinic or healthcare leadership experience required
* Active South Dakota license required as applicable for role
* BLS certification required within 90 days of hire
* EPIC and/or EHR experience preferred

Fall River Health Services (FRHS) is a comprehensive healthcare system, which services Fall River County and the surrounding areas *_in the beautiful Southern Black Hills of South Dakota_*. We are comprised of a 25-bed Critical Access Hospital, 24-hour Emergency Department, Seven Sisters Living Center (LTC), in-house Rural Health Clinic plus ancillary services. We provide for the physical, emotional, and spiritual needs of the individual, family, and significant others. We are committed to our patients, residents, employees and our community. We offer a comprehensive benefits package to all full time employees. Compensation is based upon your experience and qualifications. Full time employees are eligible for our comprehensive benefit package including medical (*$90/month premium* for single person and *$500 annual deductible*), vision, dental and much more!

Schedule:
* 8 hour shift

Work Location: In person