Nurse Practitioner or Physician Assistant Primary Care Virtual Inbox Management

Job Summary

Geisinger Community Medicine is seeking an experienced Nurse Practitioner or Physician Assistant to join our team as an Inboxologist— virtual work-from-home role combining primary care (60%) with in-basket management (40%).

Job Duties

What You’ll Do:

• Provide proactive, patient-centered care by managing clinical messages, medication requests, and follow-ups

• Adjust care plans and deliver patient education in collaboration with physicians, nurses, and care teams

• Conduct virtual triage, diagnostic assessments, and telemedicine visits

• Respond to in-basket messages with accuracy, empathy, and timeliness

• Support continuity of care through effective communication and documentation in Epic

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Clinical Responsibilities:

• Assess, diagnose, and implement treatment plans for patients of all ages

• Order and interpret diagnostic tests; prescribe and manage medications

• Perform procedures within your scope of practice

• Communicate with collaborating physicians and care teams to ensure safe, coordinated care

• Follow best practices for digital inbox management and cross-disciplinary collaboration

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Requirements:

• Certified Nurse Practitioner or Physician Assistant who resides in Pennsylvania with an active Pennsylvania license

• Minimum 3 years’ experience in family medicine, including chronic and acute care management

• Demonstrate > 3 years' experience in telemedicine services, with priority on managing hospital discharge/transition of care visits, high medical complexity visits, and appropriate acute visits

• Access to a private workspace and reliable broadband

• Proficiency in Epic and digital in-basket workflows

• Experience with telemedicine and asynchronous patient communication

• Ability to work both independently and as part of a collaborative team?

Schedule:

• This is a fully remote position

• Full-time, Monday–Friday

• One half-day Saturday every 6–8 weeks of inbox management

• One weekly early (beginning at 7 AM) or late (until 7 PM) shift of inbox management

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Position Details

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Education

Bachelor's Degree-Physician Assistant (Required), Master's Degree-Physician Assistant (Preferred)

Experience

Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s)

Basic Life Support Certification - Default Issuing Body; Certified Physician Assistant - National Commission on Certification of Physician Assistants (NCCPA)

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more atgeisinger.orgor connect with us onFacebook,Instagram,LinkedInandTwitter.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.