Position Summary
The Nurse Practitioner provides primary medical care and treatment to an assigned panel of BNHC patients in accordance with professional standards and established organizational policies.
Key Duties & Responsibilities
- Deliver comprehensive primary care, including well exams, immunizations, and sick visits.
- Provide education and management focused on health promotion, illness prevention, and screening.
- Develop patient-centered care plans addressing physical, emotional, and social needs in collaboration with patients and families.
- Coordinate care and case management across the multidisciplinary health team to ensure continuity of care.
- Initiate specialty referrals and in-house referrals for both medical and non-medical conditions.
- Educate patients on the importance of regular well visits and preventive care.
- Maintain a culturally and linguistically sensitive practice, using interpreters when needed.
- Collaborate with caregivers to promote both physical and mental health.
- Foster strong relationships with providers, administration, and staff to ensure high-quality care delivery.
- Participate in policy and protocol development within the department.
Quality Standards
- Attend at least two-thirds of provider and staff meetings annually.
- Participate in at least one Performance Improvement team or community outreach project per year, or complete an approved independent quality project.
- Submit electronic encounters and documentation by the next business day.
- Maintain 90%+ compliance with electronic problem lists, medication lists, prescribing, and pain assessment standards.
- Comply with EHR/Meaningful Use requirements.
- Support the Patient Care Committee’s efforts to monitor and improve quality of care.
- Adhere to all regulatory and compliance standards.
Communication Standards
- Demonstrate sensitivity to patient, family, and staff communication—both verbal and non-verbal.
- Protect patient privacy and dignity in all written and oral communications.
Problem Resolution
- Exercise sound judgment in resolving clinical and non-clinical issues.
- Act independently and make decisions confidently and appropriately.
- Anticipate potential problems and participate in proactive problem-solving.
Interpersonal Skills
- Display tact, patience, and discretion in all interactions.
- Remain calm and professional in high-pressure situations.
Qualifications
- Current Massachusetts RN licensure in expanded role; eligible for certification as a Primary Care Practitioner.
- Federal and State licensure for prescriptive authority.
- Experience working with multidisciplinary teams (e.g., social workers, case managers).
- Fluency in Spanish, Portuguese, French, or Haitian Creole strongly preferred.
- Previous ambulatory care or public health experience preferred.
- Proficiency in electronic medical records required.
Working Conditions
- Fast-paced community health center located in a downtown district.
- Occasional long hours may be required.
- Potential exposure to patient blood and body fluids.
Physical Requirements
- Lift up to 50 lbs (equipment, boxes, or patients).
- Frequent standing and walking required.
- Adequate vision and hearing for routine patient care and conversation.
Travel & Work Hours
- Occasional statewide or national travel for CME/conferences.
- Includes evening and weekend hours as needed.
Pay Transparency Statement
In accordance with the Massachusetts Pay Transparency Act, BNHC provides a reasonable pay range for each posted position. Actual compensation is based on multiple factors such as relevant experience, education, and training. This range reflects the organization’s good faith estimate of possible compensation at the time of posting.
Join BNHC and make a measurable impact in community health while working in a supportive, collaborative environment.
BNHC is a multicultural organization that collaborates with community agencies and residents to provide high quality comprehensive health care. We are committed to health promotion and disease prevention. BNHC began providing services in 1994 in a mobile medical van operating out of a church parking lot. Since then, the center has rapidly grown to provide desperately needed services to low-income and marginalized populations in the greater Brockton area. BNHC is committed to providing care that is responsive to community health needs and is linguistically, culturally and financially accessible. BNHC serves an extremely diverse patient population including Brazilian, Cape Verdean, Haitian, Latino, Portuguese, African American and Caucasian, 77% of whom live in poverty.