ThedaCare APC Medical Director - Primary Care

The ThedaCare APC medical director is an APC leader who works as a dyad with the Associate Chief Medical Officer (ACMO) Primary Care.  They together work with designated Medical Directors and clinic site managers and/or operations partners to optimize performance of assigned provider groups. The APC Medical Director Primary Care reports to the VP, CMO Ambulatory Care. The medical director works collaboratively with ThedaCare executive leadership, clinical operation leadership, and clinical provider teams. The role of the medical director is to advance the mission and vision of ThedaCare and successfully operationalize the strategic priorities of ThedaCare through direct leadership and management of assigned provider groups.  

Organizational Relationships:

• Reports directly to VP, CMO Ambulatory Care while collaboratively works alongside the ACMO Primary Care
• Direct reports include assigned provider group from APC teams

Duties and Responsibilities:

Actively manage and develop relationships with the provider teams under their purview in order to achieve the following:

Quality and Safety:

1. Assist with redesign of care consistent with the IOM’s 6 domains of quality, to ensure ThedaCare will deliver care that is safe, efficient, effective, timely, equitable, and patient-centered.
2. Lead efforts to ensure ThedaCare performs at or above the top decile in quality benchmarks identified by ThedaCare and ThedaCare strategic priorities
3. Lead efforts to improve patient experience for all patients served by ThedaCare
4. Enhance care coordination between specialty groups within ThedaCare in collaboration with other physicians and APC leaders

Financial Performance, Growth, Innovation

1. Facilitate provider template optimization to ensure patient demand and provider contract hours are being met
2. Focus on opportunities for growth in market share and revenue
3. Generate and present novel ideas for innovative processes and services
4. Ensure accurate ethical coding practices by all providers
5. Lead APC recruitment effort for ThedaCare through applicant screening and interviewing, as well as final candidate selection working with our recuiting/retention team

Leadership

1. Lead by example in demonstrating positive attitudes and behaviors as you are a leader and representative of ThedaCare
2. Create an environment in which all staff members and providers feel empowered to realize their full potential in caring for the patients and families served by ThedaCare
3. Demonstrate a firm commitment to harassment free work environment and fully embrace the principles of team engagement
4. Support provider engagement and retention efforts
5. Encourage and facilitate provider attendance at ThedaCare meetings and committees
6. Lead APC centered meetings and other ThedaCare meetings as deemed appropriate by senior medical directors and/or the ThedaCare president
7. Lead the orientation, onboarding and mentorship of new APC providers
8. Provide coaching and mentoring for leadership development of aspiring APC leaders
9. Perform regular performance reviews of providers as deemed appropriate by senior medical directors and/or the ThedaCare CMO Ambulatory Care
10. Ensure compliance with all ThedaCare policies and assist with maintenance of appropriate certification through external agencies such as Joint Commission
11. Participate in performance management of provider in accordance with the Provider Performance Management Policy when behaviors and attitudes fall short of ThedaCare standards and expectations
12. Participate in additional meetings as deemed appropriate by ThedaCare CMO Ambulatory Care and/or ACMO

FTE and Time Commitment: This  *** FTE Administrative role requires for the APC:

1. Work at least 0.5 clinical FTE, and commit 4 hours per week to this administrative role per 0.1 FTE unit
2. Commit to a minimum of 2 days per week devoted to the Administrative duties of this role

Knowledge, Skills, and Abilities:

Minimum of 2 years of clinical practice experience

1. Demonstrated ability to lead by example, effectively communicate with diverse groups, promote shared accountability and facilitate change
2. Licensure in the State of WI
3. Board certification per the appropriate credentialing body

Froedtert ThedaCare is an integrated healthcare system serving nearly half of Wisconsin’s population. Its 28,000+ team members, physicians, and clinicians are transforming communities through prediction, prevention, and partnerships with excellence in primary and specialty care in 20 hospitals and more than 360 outpatient locations. Together with the Medical College of Wisconsin, we form the region’s only academic medical center, providing the foundation for groundbreaking medical research and excellence in education to accelerate discovery and drive innovation. The system is uniquely positioned to be the trusted partner in advancing the health of our communities.

• Hospital Locations:
• ThedaCare Regional Medical Center-Appleton, 147 Bed Acute Care, Level III Trauma Center
• ThedaCare Regional Medical Center-Neenah, 151 Bed Acute Care, Level II Trauma Center
• ThedaCare Medical Center-New London, 25 Bed Critical Access
• ThedaCare Medical Center-Waupaca, 25 Bed Critical Access
• ThedaCare Medical Center-Shawano, 25 Bed Critical Access
• ThedaCare Medical Center-Berlin, 25 Bed Critical Access
• ThedaCare Medical Center-Wild Rose, 25 Bed Critical Access
• ThedaCare Medical Center- Fond du Lac, 10 Bed
• ThedaCare Medical Center- Oshkosh, 18 bed

Through our 115-year history, ThedaCare has woven itself into the very fabric of the communities we serve. For our employees, ThedaCare offers an environment that not only welcomes but also encourages innovative thinking and fresh approaches to today’s health care challenges.

We’re on a mission to improve the health and well-being of the communities we serve, empowering individuals to live their unique, best lives. As one of the leading nonprofit providers in Wisconsin, ThedaCare is dedicated to compassionate, effective care for everyone. Our team of skilled experts is committed to supporting our local community through innovative care techniques, educational resources, clinical research, and a patient-first approach. We are proud to be your partner on your health journey.

This job posting is available in other languages besides English free of charge. Please contact the ThedaCare Employment Center to make your request at 920-830-5800 and then prompt “1”. ThedaCare is an Equal Opportunity Employer. ThedaCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ancestry, color, religion, sex, gender identity, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.

ThedaCare is thrilled to launch our Graduate Medical Education (GME) program. This endeavor offers residents a powerful opportunity to elevate health care across northeast and central Wisconsin.

The GME program, housed at ThedaCare Regional Medical Center-Neenah, allow residents to refine their skills alongside our accomplished physician faculty members.

Residents will train in the Fox Cities and beyond, extending their services to our rural communities, primary care settings and post-acute clinics. This hands-on experience enriches residents’ education while also allowing them to address the health care challenges facing many populations. Through our GME program, we’re excited to shape the next generation of compassionate and skilled physicians.

Learn how ThedaCare’s Graduate Medical Education program equips future physicians to help every patient live their healthiest, most fulfilling life.

https://thedacare.org/about-us/medical-education/graduate-medical-education/