System Vice Chair, Primary Care

The Vice Chair of Operations for the Primary Care Service Line is a senior leadership position responsible for overseeing the operational aspects of the Primary Care Service Line. This role involves strategic planning, coordination, and management of resources to enhance patient care and optimize service line performance across the health system.

Key Responsibilities:

• Operational Leadership: Provide leadership and direction for the operational activities of the Primary Care Service Line, ensuring alignment with organizational goals and objectives.
• Clinical Oversight: In partnership with the System Chair, and other key stakeholders as needed, provide leadership and oversight of care model designs and implementation, ambulatory quality outcomes, and patient experience initiatives.  Direct oversight of clinical operations within the Primary Care Service Line’s 65+ Model including the direct reporting of Site Leads to the Vice Chair role.
• Strategic Planning: Participate in developing and implementing strategic plans to improve service delivery, patient access and satisfaction, and operational efficiency.
• Patient Experience: Ensure a patient-centered approach to care, focusing on improving the overall patient access, experience, and satisfaction.
• Resource Management: In collaboration with operational divisions, provide strategic input with regard to the allocation and utilization of resources, such as staffing, budget, facilities and equipment, to ensure optimal performance.
• Quality Improvement: In conjunction with the service line quality director and team, oversee initiatives to enhance the quality of care and services provided, including the implementation of best practices and compliance with regulatory standards.
• Quality Assurance:  Monitor and evaluate the performance of the Primary Care Service Line, using data and metrics to identify areas for improvement and implement corrective actions.
• Collaboration: Work closely with clinical leaders, administrative staff, regional leadership and other stakeholders to foster a collaborative and integrated approach to service delivery across the system.
• Staff Development: Support the professional development of staff within the Primary Care Service Line, providing mentorship and opportunities for growth.
• Additional responsibilities to be determined in partnership with the System Chair based upon the needs of the Primary Care Service Line.

Qualifications:

• Education: Medical degree (MD or DO) with board certification in Internal Medicine or Family Medicine
• Experience:
  • Required – 3 years of leadership experience
  • Preferred – 5 years of leadership experience
• Skills: Strong leadership, strategic planning, and resource management skills. Excellent communication and interpersonal abilities that foster an ability to lead through influence as opposed to a control and command style of leadership.

Personal Attributes:

• Empathetic: Demonstrates a deep understanding of the needs and concerns of patients and staff.
• Adaptable: Able to navigate and lead through change, with a flexible and innovative approach.
• Innovative: Possesses strong analytical and problem-solving skills, with a commitment to continuous learning.
• Approachable: Maintains a positive and supportive attitude, fostering a collaborative and inclusive work environment.

Are you ready to make a difference? Apply Today!

Ochsner Health is a system that delivers health to the people of Louisiana, Mississippi and the Gulf South with a mission to Serve, Heal, Lead, Educate and Innovate. Ochsner Health is a not-for-profit committed to giving back to the communities it serves through preventative screenings, health and wellness resources and partnerships with innovative organizations that share our vision. Ochsner Health healed more than 876,000 people from across the globe in 2019, providing the latest medical breakthroughs and therapies, including digital medicine for chronic conditions and telehealth specialty services. Ochsner Health is a national leader, named the top hospital in Louisiana and a top children’s hospital by U.S. News & World Report. As Louisiana’s leading healthcare educator, Ochsner Health and its partners educate thousands of healthcare professionals annually. Ochsner Health is innovating healthcare by investing in new technologies and research to make world-class care more accessible, affordable, convenient and effective. Ochsner's team of more than 26,000 employees and 4,500 providers are working to reinvent the future of health and wellness in the region. To learn more about Ochsner Health, please visit www.ochsner.org. To transform your health, please visit www.ochsner.org/healthyyou.