Executive Medical Director Surgical Quality

Position Highlights:

• Sign on bonus: (if applicable)

• Position: Executive Medical Director, Medical Group Surgical Quality

• Location: Evanston, IL and system-wide

• Full Time ( .6 medical director .4 clinic)

• Hours: Monday-Friday, [hours and flexible work schedules]

• Required Travel: yes system wide

A Brief Overview:
The purpose of the Executive Medical Director, Medical Group Surgical Quality serves as a key member of the Endeavor Health Department of System Surgery leadership team responsible for advancing surgical quality, patient safety, clinical outcomes, and performance improvement across the health system. This role provides strategic and operational leadership for the development, implementation, and oversight of system-wide surgical quality initiatives, ensuring adherence to evidence-based practices, regulatory standards, and organizational goals. The position would have a 0.6 FTE administrative time expectation.

What you will do:

• Working collaboratively with surgeons, hospital leadership, nursing, quality, and operational teams, the physician executive drives standardization of care, reduces clinical variation, monitors quality and safety metrics, and fosters a culture of continuous improvement. The role serves as a key advisor to executive leadership on surgical quality strategy, performance, accreditation readiness, and opportunities to enhance patient outcomes, experience, and value across all surgical service lines.

  Value based care

• Collaborate with Value-based Care programs and EHPP to align incentives and outcomes

• Patient experience

• Lead efforts to standardize patient access, scheduling, throughput

• Develop and track ambulatory service metrics / KPI (wait times, call center responsiveness, digital access)

• “One Endeavor” culture in patient satisfaction and net promoter score

• Fosters a culture of patient-centered care, equity, and continuous improvement

• Clinical outcomes advancement

• Collaboration with other Departments/Centers and Hospitals to assure that clinical care and documentation meets regulatory requirements.

• Standardize clinical care

  • Develop systemwide specialty-specific operational playbook (clinical pathways, system service/clinical program rationalization)

  • Promote cross-specialty benchmarking to identify high-performing teams and spread best-practices

  • Implement lean and continuous improvement methods in ambulatory workflows

• Digital health/Data Integration

• Oversee integration of digital front-door tools (online scheduling, ambulatory navigation)

• Align specialty dashboards and analytics (access, quality, utilization, financials)

• Partner with IT and analytics teams to optimize Epic data and population health reporting

• Quality, Safety, and Risk Management

• Oversee specialty-related ambulatory safety initiatives (new procedures/instruments safe intro, test results)

• Align quality metrics with payer and system goals

• Partner with system risk management on incident review and prevention strategies

• Oversees Morbidity and Mortality Conferences throughout the system

What you will need:

• MD or DO degree from an accredited institution.

• Doctorate Medicine Required

• Board certification in a surgical specialty within the Department of Surgery (General Surgery, Surgical Oncology, Otolaryngology, Plastics, Ophthalmology, Trauma, Urology, Thoracic, Cardiac, Vascular).

• Current medical license (or eligibility) in the state of practice.

• 5+ Years of experience with Practicing physician in the areas of: EMR optimization, clinical informatics and Total Population Health

• Demonstrated leadership experience in quality improvement.

• Strong interpersonal, communication, and organizational skills.

• Commitment to excellence in patient care, teamwork, and professional development.

• Strong leadership characteristics and demonstrates self-confidence and is always able to articulate issues.

• Ability to plan, direct and coordinate all activities of assigned initiatives with minimal supervision.

• Demonstrated ability in representing the HIT department, its strategies and policies in appropriate administrative and clinical meetings.

• Demonstrate a high degree of motivation.

• Is committed to excellence, moderated where appropriate with business sense and practicality.

• Has a client service mentality and orientation and a bias for action.

• Possesses managerial skills that empower and develop others; is sensitive to others and fosters teamwork.

• Demonstrates stewardship in the application of ethics and the use of resources. Is sensitive to social and cultural issues.

• Project management proficiency

• Ability to work and communicate effectively with all levels of management throughout the organization(s) being supported.

• Ability to interface, creating a positive working relationship, with HIT related organizational divisions external to NorthShore.

• Demonstrated excellent written and verbal communication skills and the expertise to translate clinical and technical terminology into terms understandable by management, department heads and performance level personnel.

• An understanding of the healthcare applications suite and their place in the acute care, physician, ambulatory and ancillary settings.

• Ability to solve highly complex organizational, operational and people problems.

• Excellent troubleshooting, debugging and problem-solving skills

Benefits:

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, and Vision options

• Tuition Reimbursement

• Free Parking at designated locations

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off

• Community Involvement Opportunities

Endeavor Health is a Chicagoland-based integrated health system driven by the mission to help everyone in their communities be their best. Illinois’ third-largest health system and third-largest medical group serves an area of more than 4.2 million residents across seven northeast Illinois counties. More than 27,600 team members and more than 7,100 physician and advanced practice provider partners deliver seamless access to personalized, pioneering, world-class patient care across more than 300 ambulatory locations and nine hospitals, including eight Magnet-recognized acute care hospitals and one behavioral health hospital: Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights), Skokie and Swedish (Chicago) and Linden Oaks Hospital (Naperville). For more information, visit www.endeavorhealth.org.

Our Hospitals:

NorthShore

Evanston Hospital | 2650 Ridge Avenue, Evanston, IL 60201

Glenbrook Hospital | 2100 Pfingsten Road, Glenview IL 60026

Highland Park Hospital | 777 Park Avenue West, Highland Park, IL 60035

Skokie Hospital | 9600 Gross Point Road, Skokie, IL 60076

Edward-Elmhurst Health

Edward Hospital | 801 S. Washington Street, Naperville, IL 60540

Elmhurst Hospital | 155 E. Brush Hill Road, Elmhurst, IL 60126

Linden Oaks Behavioral Health | 852 South West Street, Naperville, IL 60540

Northwest Community Healthcare

Northwest Community Hospital | 800 W. Central Road, Arlington Heights, IL 60005

Swedish Hospital

Swedish Hospital | 5140 N. California Avenue, Chicago, IL 60625

Endeavor Health is committed to strengthening our community’s health and wellbeing. Through our Community Investment Fund (CIF) we partner with organizations committed to enhancing community health and wellbeing, advancing health equity and supporting local economic growth. We conduct, support, and sponsor a variety of impactful initiatives aimed at these goals. By collaborating with local partners, we invest in meeting community needs to uplift every neighbor we serve.

Each year, we provide more than $498 million in community benefit, including donations, community education, research, charity care and subsidized health services. Community benefit efforts include support for programs to address chronic disease, behavioral health, women’s health, food insecurity, patient access and many other community needs.

Learn more about our community initiatives ›