Market President - Emergency Medicine

POSITION SUMMARY

The Market President manages clinical operations, quality, and financial performance of assigned market.  This position interfaces between hospital administration leadership, site leadership and employees, and the management company to ensure high levels of satisfaction with performance from all stakeholders.  

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following.  Others may be assigned.

• Responsible for all areas of operations for assigned market. Works closely with IES management company leadership and departments, Site Medical Directors and other IES site leadership, and the hospitals to ensure strong performance and the need for operational improvements as they arise. 
• Develops, manages, and promotes initiatives that improve the quality, service, and overall care of the populations we serve. Collaborates with necessary stakeholders and partners to develop and maintain a comprehensive strategy to monitor, evaluate, and improve the quality of patient care and patient experience. Provides executive oversight of the market to ensure that work environments are focused on the same and that employees are developed.  Aligns company efforts surrounding quality, service, and care with client hospitals and systems.  Protects the assets and intellectual property of IES and its subsidiaries and serves as a steward of company resources.
• Sets the vision and strategic direction for clinician resourcing and staffing. Manages workforce development, capacity analysis, and workforce deployment.  Facilitates the recruitment and retention of a diverse team by partnering with site level leaders to ensure the identification, promotion, and success of candidates from diverse backgrounds. 
• Builds a culture within the market that can execute change to meet stated objectives. Drives market leaders to develop and implement solutions which improve physician engagement and support throughout different stages of the clinician experience.  Leverages the full talent and expertise of market physician leaders through mentoring and attention. 
• Foresees challenges, interprets relevant information, develops plans and strategies, makes decisions for organizational success.
• Functions as an agent of change to enhance the market and the company’s reputation.
• Actively works to develop and maintain strong and effective working relationships between IES and client hospitals. Maintains appropriate and efficient communication throughout the organization. 
• Exhibits and exemplifies the organizational core values on a consistent basis.
• Ensures that the company and sites within the market maintain compliance with all clinical medical policies, directives, rules, regulations and clinical performance standards of the state, the federal government, hospital bylaws, and accrediting bodies.
• Leads the team to accountability regarding achievement of key performance indicators (KPIs) and key performance measures (KPMs). Develops and continuously enhances physician performance measures.

SUPERVISORY RESPONSIBILITIES

This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.