Chief Physician - Primary Care - Manchester VAMC, Manchester, NH

You are invited to join a team a team-oriented medical staff providing care for those who have served. Manchester VA Medical Center's services include urgent care, primary care, ambulatory surgery, specialty clinics, mental health services, hospital-based home care, community acute care, and long term care. In addition to the medical center, it also operates four (4) community-based outpatient clinics and is internationally recognized for its research in Post Traumatic Stress Disorder (PTSD) and other behavioral disorders. Academic affiliations include Dartmouth Medical School, Massachusetts General Hospital Institute of Health Professions, Massachusetts College of Pharmacy and Health Sciences, Rivier School of Nursing, and more.

Manchester is the largest city area in northern New England, the economic and cultural capital of New Hampshire, and home to Manchester-Boston Regional Airport; one of the largest airports in New England. Manchester offers abundant opportunities for residents, visitors and tourists alike. Whatever you are looking for is within reach; the beautiful White Mountains and Lakes Region are to the North, the Atlantic Ocean and fine Seacoast life to the East, beautiful countryside throughout the state and a host of activities, culture and dining experiences are all right here.

The Primary Care Service Line Manager is a practicing physician leader responsible for the clinical and administrative oversight of Primary Care services for the VA Manchester Healthcare System which includes four (4) Community Based Outpatient Centers (CBOC); and is accountable for ensuring patient access, high quality, cost-effective care. The position has a strong administrative component; however clinical duties will be required to maintain proficiency.

• Supervising all aspects of Primary Care patient care including assurance of timely access, efficiency, effectiveness, and appropriateness of care and treatment rendered by all Primary Care providers including physicians, advanced practice practitioners, and support staff.
• Ensuring quality of care and appropriate productivity is provided by all physicians, nurse practitioners and physician assistants who report up through the Primary Care Service Line Manager.
• Ensuring success of all patient survey metrics (e.g. SAIL) that relate to Primary Care
• Working with Nursing and Administrative leadership to collaborate and ensure high functioning PACT teams.
• Collaborating with Medical, Surgical, and all other clinical service line managers.
• Reporting to the Professional Standards Board (PSB) recommendations concerning classification, appointment, and delineation of clinical privileges.
• Ensuring continuing competence of Primary Care providers with clinical privileges by performing Focused and Ongoing Professional Practice Evaluations for providers with clinical privileges in the service line.
• Organizing and participating in recruitment, interviews, selection, hiring and orientation of new providers in the service line.
• Providing independent advice and recommendation to the Chief of Staff regarding new, innovative, or needed patient care services to ensure the goals of best practices and excellence throughout the spectrum of services delivered by the service line.
• Providing direction and support to Primary Care staff regarding equipment technology, policies and procedures employed by the VA Manchester Healthcare System.
• Responsible for VHA productivity goals and knowledge of individual medical physician, NP and PA productivity, and mentor Primary Care clinicians in achieving productivity standards.
• Responsible for VHA patient access goals, and accountable of patient access data for the Primary Care clinicians, and mentor Primary Care clinicians in achieving access goals.
• Interacting with staff to resolve interpersonal disputes.
• Chairing, serving and attending committees and task forces, and advising the service line staff of the recommendations and implications of committee actions.
• Assisting with the teaching, education, and research programs of the service line.
• Assisting in implementing the policies of the Medical Center Bylaws, and Rules and Regulations.
• Responsible for reports pertaining to Primary Care as required by VA regulations, station policy, and Medical Executive Committee recommendations.
• Performing peer reviews and participating in Peer Review Committee.
• Providing accurate, concise, timely documentation of care in the electronic medical record (Computerized Patient Record System CPRS) on each patient care occurrence.
• Serving as attending physician for patient care within the scope of privileges granted.

Work Schedule: The tour of duty is Monday through Friday on Station at the Manchester VAMC, with some travel anticipated to the New Hampshire CBOCs.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.
Recruitment Incentive (Sign-on Bonus) or a Relocation Incentive: This incentive may be offered to highly qualified, eligible applicants.
Education Debt Reduction Program (Student Loan Repayment):This position is eligible for the EDRP, a student loan payment reimbursement program.
EDRP Authorized: Contact VHA EDRP Program Support, VHAEDRPProgramSupport@va.gov, the EDRP Coordinator for questions/assistance. Learn more.
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting.

Paid Time Off:

• 26 Days paid annual (vacation/personal) leave
• 13 Days paid sick leave each year with no limit on accumulation
• 11 Federal holidays with pay annually
• 5 Days paid absence to attend approved CME courses

Insurance:

• Health Insurance: VA employees have an outstanding number of health insurance plans from which to choose (premiums are partially paid by VA) Lifetime Healthcare Insurance options available
• Dental & Vision: Our insurance options also include exceptional vision and dental plans (premiums are partially paid by VA)
• VA employees have the option to use Flexible Spending Accounts, which allow you to use tax-free dollars to pay for medical, dental, and vision care expenses that are not reimbursed by your health insurance plan
• Term life insurance, family, and additional coverage options are available with the cost shared by the Federal Government
• Long-term care insurance is available as an option

Federal Retirement Plan:

• VA employees are covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan composed of 1) Social Security benefits, 2) FERS-RAE basic benefits (pension), and 3) Thrift Savings Plan (TSP) which is a 401K-type plan
• How is the pension funded? VA employees automatically contribute 4.4% of their salary each pay period and the VA contributes 12.2% of the employee’s salary each pay period for a total annual contribution percentage equal to 16.6% of the employee’s salary
• Similar to the 401(k) savings plans widely available in the private sector, the TSP allows employees to tax defer a portion of their income each year, subject to the requirements of the Internal Revenue Service. For calendar year 2025, employees under the age of 50 may contribute up to $23,500, while those over age 50 are eligible to make catch-up contributions that allow them to defer up to $31,000.
• The Federal Government also provides an automatic basic contribution (1% of salary) and up to 4% of salary in matching contributions, depending on the amount of the employee contribution
• For retired military personnel, these benefits are in addition to full monthly retirement pay or pension
• In addition to FERS, VA provides health care insurance coverage for retired personnel
• Disability Retirement
• Employees are vested in a federal pension after only 5 years service